VETASSESS Customer Service Manager - 149212 - Inquiry

umair.haq

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Hello Folks,

I am writing to inquire about the eligibility criteria and requirement of Customer Service Manager - ANZSCO 149212 for South Australia. Please see below my brief details.

My name is Umair Haq, i have done my electronics engineering in 2010 and afterwards i have 4 years of experience in a business process outsourcing sector as an Operations Supervisor from 2010 to 2014 where my job responsibilities were similar to “Customer Service Manager”, afterwards to peruse my career i moved to Australia for my post-graduation and i did MBA from Holmes Institute which completed in 2016, however my MBA program duration was 1.5 years. After completion of MBA I move to Dubai and currently I am working as a Customer Relation Manager in Aseptic Packaging Company.

Now, come to the question where VETASSESS is the assessing body and according to VETASSESS they stated the below:

- This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Diploma, in a field highly relevant to the nominated occupation

- In addition to this, applicants must have at least one year of post-qualification employment at an appropriate skill level completed in the last five years in a field which is highly relevant to the nominated occupation.

Please confirm, if I assess my qualification and employment through VETASSESS what would be the chances that I will get positive assessment in Qualification, as my education is Electronics Engineering, yes I know for the engineering there is another assessing body but just to highlight that my experience is not pure technical therefore I cannot assess with them otherwise I can lose my immigration points for the experience, however I can proof to the VETASSESS that my experience involves more customer service with a little ratio of education.

Please confirm if i am eligible for Customer Service Manager - 149212, as i don’t want to waste my money and time.

Your support regarding this will be highly appreciated.

Regards,
Umair Haq
 

MysticRiver

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This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Diploma, in a field highly relevant to the nominated occupation
If this is one of the criteria, you would need a qualification relevant to 149212. Can you relate your MBA to that skill?
 

umair.haq

Wanderer
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Timeline missing
Thanks for the reply, i am thinking to assess my electronics engineering along with my customer service experience for 5 years, so please confirm me that how much chances are there to get positive assessment for both "Qualification(15 poitns) & Employment (10 points)" through VETASSES.
 

umair.haq

Wanderer
Messages
11
Points
1
Timeline missing
I want to achieve as much as points I can.

If i assess my MBA, i cannot score any experience points.

But if assess my electronics engineering degree along with 5 years of experience in customer service which is relate to my qualification (I can proof to the VETASSESS that my experience involves more customer service with a little ratio of my qualification), so I am able to score altogether 25 points{"Qualification(15 poitns) & Employment (10 points)"}.

So please confirm, can i get positive assessment by considering the above situation?
 

MysticRiver

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Again, you quoted yourself that VETASSESS requires relevant qualification for assessment. If that's true, how do you relate your Engineering degree to your nominated occupation?
 
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