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General Lodging button - I confirm I have provided information as requested

shanadl

Wanderer
Messages
9
Points
1
Timeline missing
I tried clicking Lodging button - I confirm I have provided information as requested since I completed the process of submitting, paying and uploading documents.
However, this Lodging button - I confirm I have provided information as the requested button is grey in colour and not letting me click on it or either not working.
What am I supposed to do? What does it mean?
Applicant Application status - Further Assessment
Sponsor Application status - Submitted
 

shanadl

Wanderer
Messages
9
Points
1
Timeline missing
The issue is - After I attached the documents I am not able to click the I confirm I have provided information as requested button as shown in the image below.
image.png.f0dc28c691e43d8464f90bbe39b8dd36.png

I do not have any idea what it means to lodge but the current status tells it is under further assessment.
Any help would be highly appreciated.
 

naveed.chohan

Collaborator
Entitled Member
Messages
289
Points
28
MSA
2018-02-15
Skill
233311
SC
190 (QLD)
Point
65
EOI
2018-07-02
Inv.
2018-07-18
App.
2018-08-20
CO
2018-12-06
PCC
2018-08-20
HC
2018-09-01
Grant
2019-02-27
IED
2019-07-22
The issue is - After I attached the documents I am not able to click the I confirm I have provided information as requested button as shown in the image below.
image.png.f0dc28c691e43d8464f90bbe39b8dd36.png

I do not have any idea what it means to lodge but the current status tells it is under further assessment.
Any help would be highly appreciated.
it means ur documents has been submitted and will be assessed.
 
MSA
2018-02-15
Skill
233311
SC
190 (QLD)
Point
65
EOI
2018-07-02
Inv.
2018-07-18
App.
2018-08-20
CO
2018-12-06
PCC
2018-08-20
HC
2018-09-01
Grant
2019-02-27
IED
2019-07-22

naveed.chohan

Collaborator
Entitled Member
Messages
289
Points
28
MSA
2018-02-15
Skill
233311
SC
190 (QLD)
Point
65
EOI
2018-07-02
Inv.
2018-07-18
App.
2018-08-20
CO
2018-12-06
PCC
2018-08-20
HC
2018-09-01
Grant
2019-02-27
IED
2019-07-22
Thanks
Does it mean there is an issue if I cannot click that button at the bottom in grey written - I confirm I have provided information as requested
u must have pressed that before
 
MSA
2018-02-15
Skill
233311
SC
190 (QLD)
Point
65
EOI
2018-07-02
Inv.
2018-07-18
App.
2018-08-20
CO
2018-12-06
PCC
2018-08-20
HC
2018-09-01
Grant
2019-02-27
IED
2019-07-22
I have the same problem: my application status is under further assessments, do not have the chance to click that button and it is still gray.
I also received and email form the Department as a reminder for submitting the stage 2.
I already did everything more than a month ago but can’t proceed or confirm with that button.

Also, I tried to contact the department by email but no one get back to me yet.

Does anyone have any update about this issue?
 

MysticRiver

Administrator
Staff member
Messages
15,903
Points
113
I would say as you have uploaded the documents and also notify DHA via email, you have nothing to worry.
 
UPDATE:

Still have the grey button and not able to click on it.
I get in touch with the support and they text me back :

"Thank you for your contact with the Department.
The confirm I have provided information button will only be active if a processing officer has activated this option.
Notifications to processing are automatically triggered by the system when attachments are added to an application.
"

Probably we just need to wait.
 
UPDATE:

Still have the grey button and not able to click on it.
I get in touch with the support and they text me back :

"Thank you for your contact with the Department.
The confirm I have provided information button will only be active if a processing officer has activated this option.
Notifications to processing are automatically triggered by the system when attachments are added to an application.
"

Probably we just need to wait.

Hi, I am in the same situation.
Second request from CO but button is not enabled. Did you get any further contact from CO?
Did your "Last updated" date changed on immi account home page after uploading the docs?
 

kateda

Wanderer
Messages
37
Points
6
MSA
2018-06-25
SC
189
EOI
2019-01-24
App.
2019-02-14
CO
2019-06-18
PCC
2019-07-17
HC
2019-03-04
Grant
2019-10-18
IED
2020-03-19
I would say as you have uploaded the documents and also notify DHA via email, you have nothing to worry.
How do you email to the DHA after you have submitted the documents? We submitted the documents after CO requested for some documents and pressed "I confirm I have provided information as requested". I have some more documents to submit today and I understand that the button stays grayed out once pressed but the documents will still get uploaded.

Do I go ahead and send an email to DHA or just wait for them to check the documents when the 28days cycle is over?
 
MSA
2018-06-25
SC
189
EOI
2019-01-24
App.
2019-02-14
CO
2019-06-18
PCC
2019-07-17
HC
2019-03-04
Grant
2019-10-18
IED
2020-03-19

mohsinciddiki

Moderator
Staff member
Messages
4,022
Points
83
MSA
2018-08-02
Skill
261111
SC
189/190
Point
75/80
EOI
2018-08-17
Nom.
2018-11-11
Inv.
2018-11-11
App.
2018-12-22
CO
2019-03-27
PCC
2019-02-23
HC
2019-02-18
Grant
2019-06-03
IED
2020-02-20
How do you email to the DHA after you have submitted the documents? We submitted the documents after CO requested for some documents and pressed "I confirm I have provided information as requested". I have some more documents to submit today and I understand that the button stays grayed out once pressed but the documents will still get uploaded.

Do I go ahead and send an email to DHA or just wait for them to check the documents when the 28days cycle is over?
Upload directly. It will reach to the CO once the document is uploaded and a green tick come in front of document
 
MSA
2018-08-02
Skill
261111
SC
189/190
Point
75/80
EOI
2018-08-17
Nom.
2018-11-11
Inv.
2018-11-11
App.
2018-12-22
CO
2019-03-27
PCC
2019-02-23
HC
2019-02-18
Grant
2019-06-03
IED
2020-02-20

prabh

Newbie
Messages
1
Points
1
Timeline missing
One more question please. I was asked to provide PCC from all countries i stayed. I have been able to get it from India and Austria but from UAE its taking time because of EId holidays in August. Now my agent for UAE PCC gave me in writing that the application for UAE PCC is under process. Now i have uploaded India and Austria PCC and this agents letter from UAE. Actually there is a button in the immi account which says I confirm i have provided information as requested. If i click this it says, CO will make a decision and i either confirm or cancel. Now should i be clicking this button eventhough my UAE PCC is pending. This is really confusing. Their website says once documents are uploaded it will come under received status. Can you please guide? Thanks in advance
 

MysticRiver

Administrator
Staff member
Messages
15,903
Points
113
One more question please. I was asked to provide PCC from all countries i stayed. I have been able to get it from India and Austria but from UAE its taking time because of EId holidays in August. Now my agent for UAE PCC gave me in writing that the application for UAE PCC is under process. Now i have uploaded India and Austria PCC and this agents letter from UAE. Actually there is a button in the immi account which says I confirm i have provided information as requested. If i click this it says, CO will make a decision and i either confirm or cancel. Now should i be clicking this button eventhough my UAE PCC is pending. This is really confusing. Their website says once documents are uploaded it will come under received status. Can you please guide? Thanks in advance

Hello, I have the exact same situation. I have uploaded one of the two requested documents and for the other one which is a PCC, I have uploaded a confirmation letter from relevant authorities that says I have filed a request to get PCC and it takes relatively a long time. Now, I don't know whether I should click the " I confirm I have provided information as requested" or not.
 
I tried clicking Lodging button - I confirm I have provided information as requested since I completed the process of submitting, paying and uploading documents.
However, this Lodging button - I confirm I have provided information as the requested button is grey in colour and not letting me click on it or either not working.
What am I supposed to do? What does it mean?
Applicant Application status - Further Assessment
Sponsor Application status - Submitted
I got the same issues today. What happend to your application. Information will be a great help
 

AaRen2019

Regular
Messages
203
Points
18
MSA
2018-02-23
Skill
263212
SC
190
Point
80
EOI
2019-04-11
Nom.
2019-09-04
Inv.
2019-08-21
App.
2019-10-12
CO
2019-11-20
PCC
2019-10-25
HC
2019-12-07
Grant
2020-01-15
IED
2021-01-15
I got the same issues today. What happend to your application. Information will be a great help
In my case it was activated when CO requested for my health documents- when I submitted them I just clicked the above button - In my opinion you don’t have to worry about this now.
 
MSA
2018-02-23
Skill
263212
SC
190
Point
80
EOI
2019-04-11
Nom.
2019-09-04
Inv.
2019-08-21
App.
2019-10-12
CO
2019-11-20
PCC
2019-10-25
HC
2019-12-07
Grant
2020-01-15
IED
2021-01-15

mohsinciddiki

Moderator
Staff member
Messages
4,022
Points
83
MSA
2018-08-02
Skill
261111
SC
189/190
Point
75/80
EOI
2018-08-17
Nom.
2018-11-11
Inv.
2018-11-11
App.
2018-12-22
CO
2019-03-27
PCC
2019-02-23
HC
2019-02-18
Grant
2019-06-03
IED
2020-02-20
I got the same issues today. What happend to your application. Information will be a great help
In my case it was activated when CO requested for my health documents- when I submitted them I just clicked the above button - In my opinion you don’t have to worry about this now.
THis is a common technical glitch in home affairs website so no worries. As long as you are uploading the documents and a green tick is coming against each document, you are good to go
 
MSA
2018-08-02
Skill
261111
SC
189/190
Point
75/80
EOI
2018-08-17
Nom.
2018-11-11
Inv.
2018-11-11
App.
2018-12-22
CO
2019-03-27
PCC
2019-02-23
HC
2019-02-18
Grant
2019-06-03
IED
2020-02-20
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